Groz-Beckert is a leading global manufacturer of industrial machine needles, precision parts, and systems. We are committed to delivering the highest quality solutions to our customers, empowering innovation, and enabling smooth operations worldwide.  

We’re looking for a Network Engineer to join our international team and provide front-line technical network support for users across our Asia Offices. In this dynamic role, you'll be the first point of contact for network-related issues, helping to troubleshoot, resolve, and escalate problems, ensuring smooth and seamless connectivity and ensure smooth day-to-day operations by providing exceptional user support in a fast-paced international environment.

Key Responsibilties

• The candidate will work in an international team and perform 2nd level support To perform troubleshooting support for problems related to network infrastructure (LAN/WAN/WIFI ), Firewalls and Web Access Security Gateways
• Will work on projects led by Germany HQ and will also do Network Support for Asia and other regions
• Service and support of architectures & network infrastructure (LAN/WAN/WIFI), Routers, Firewalls, Web Access Security Gateways, servers, security controls, and ensuring implementation are in accordance with the agreed design.
• Monitor all systems and ensure all IT services are meeting service level agreement and issues are being resolved in a timely manner.
• Able to manage internal and external resources together with the IT colleagues on site when delivering any projects or tasks and ensure all deliverables are on time and on budget.
• Will work on projects regarding SD-WAN and our global network redesign with HPE Aruba devices
• Will administrate security tools like Firewalls, zScaler Internet Access, HPE Aruba Clearpass NAC and VPN connections
• Review all technical support related processes and documentation for continuous improvement.
• Willing to continuous education
• Maintenance and operations of network equipment in server rooms

Requirements

• Degree in Computer Science / Telecommunications / Information Technology or any relevant.
• Relevant IT experience (e.g. Network administration, Firewall administration, Router administration, Proxy administration)
• At least 3-5 years’ experience in an IT System/Network Admin role.
• Excellent troubleshooting, problem-solving and analytical skills.
• Experienced and knowledge in Windows and Linux, Cisco routers, LAN, WAN, SD-WAN, , Wireless, Switches, VPN, DNS, DHCP.
• Knowledge with HPE Aruba Clearpass and Central, zScaler or Checkpoint will be an added advantage.
• Professional certification in LAN, WAN or Firewall topics will be an added advantage.
• Travelling may be required.

APPLY NOW and be part of a team that ensures our network stays up and running for users around the world!