Are you looking for a challenging and exciting career in the textile industry? Groz-Beckert is the place for you! As a leading provider of industrial machine needles, precision parts, fine tools, and systems and services for the production and joining of textile surfaces, we combine passion, creativity, and expertise to drive innovation and excellence in our industry.

With around 9,500 colleagues worldwide, you will join a strong community of professionals who share your enthusiasm and drive for success. We offer a collaborative and supportive work environment where you can learn from industry experts and work on exciting projects that impact the future of textiles.

Don't miss your chance to become a part of our team, join us and let yourself be infected by the fascination of Groz-Beckert!

Key Responsibilities (Standard responsibilities)

• Enhance and foster technical cooperation and development with key account (on Machine Building / end customer premises mainly) to ensure customer satisfaction
• Manager application related (follow up) tasks at customer sites as well as digitally from the office environment
• Conducting technical application knowledge workshops on request of the customer
• Manage customer feedback professionally via complaint process
• Professional technical communication with stakeholders (internally and externally), always in cooperation with the sales team
• Suggesting and overlooking product trials(new or comparative) for Researching and Developing or sales department
• Share observations on products applied
• Provision of internal technical training and guidance
• Suggest improvements to enhance performance of the existing product portfolio
• Continuous learning: Ensure technical qualification, training and individual development of each team member
• Overlooking one region / country, supervising a team of Application Engineering staff as functional leader plus acting on the Application Engineering role itself.
• Strong communication with product group manager.
• Benchmark study support of competitor products (incl. shortlisting of items)
• Ad Hoc Tasks

Job Requirements

• Technical engineering education (college / vocational school)
• Textile machinery qualification(2-3 years)+practical working experience in textile environment (especially in wrap knitting)
• Familiar with Microsoft office + digital service tools
• Hands-on mentality with excellent organizational skills+ ability to enhance efficiency and collaboration between business divisions/departments/product groups
• Structured working style, analyzing + decision making skills
• Proficient English proficiency
• Business travel when required. 

If you are interested, please send your updated resume via our career portal jobs.groz-beckert.com and indicate your reason of leaving, current salary and salary expectations.

Kenny Ho 
KENNY.HO@GROZ-BECKERT.COM