Job Description
Product Owner (m/f/d) Digital Products and Services

Become part of an internationally successful industrial company and benefit from a strong community with around 9,400 colleagues worldwide. As a leading supplier of industrial machine needles, precision parts, fine tools as well as systems and services for the production and joining of textile surfaces, Groz-Beckert combines creativity with a passion for textiles. Find your opportunity to join us and be infected by the fascination!

 

Play an active role in shaping the digital future of our S division – as a Product Owner (m/f/d), you will drive innovative solutions and support international projects from the initial idea to rollout.

 

Your tasks:

  • Design, further development and optimisation of digital products and services for the S division
  • Designing a multi-channel concept for a holistic customer experience
  • Global responsibility for the operation and further development of the B2B platform based on the local requirements of both brands (Schmetz and Groz-Beckert)
  • Acting as an interface between the specialist department and IT for the digitalisation of processes and systems
  • Identifying customer problems in the area of purchasing and consulting
  • Collection, definition and prioritisation of customer requirements through close cooperation with internal stakeholders, in particular the sales, marketing and customer service teams
  • Translation of business and customer-related requirements into concrete user stories and technical specifications for the development team
  • Supporting the international rollout, as well as the support and further development of e-commerce solutions and digital sales tools: Sewing customer portal, SalesCloud and ServiceCloud
  • Creating, maintaining and quality assuring content for the customer portal
  • Monitoring key performance indicators (KPIs) and using data-driven insights to optimise the functionality and acceptance of the customer Portal
  • Support in the design and technical implementation of linking the e-commerce solution with digital solutions on the shop floor
  • Responsibility for the division's digital sales software (CRM) and expansion of digital sales processes and tools
  • Global implementation of sales training courses on the digitalisation of sales processes

 

Your qualifications:

  • Completed degree (computer science, business informatics, business administration) or comparable qualification
  • Basic knowledge of software development, cloud technologies and digital platforms
  • Several years of experience as a product owner or in product management/project management, ideally in agile teams
  • Experience in international project management and rollout of complex systems
  • Strong communication and coordination skills for collaboration between specialist departments and IT
  • Very good written and spoken German and English

 

Look forward to: 

  • Collectively bargained company
  • Mobile & flexible working
  • Sabbaticals & more 
  • Day care centre & primary school
  • Company pension scheme (BAV)
  • Fitness studio & physiotherapy centre
  • Job bike
  • Sustainable offers
  • Excellent staff restaurant
  • Company Health Management
  • Company Health Insurance
  • Employee App

 

Please send us your complete documents with information about your salary expectations and possible starting date via our career portal to Sarah Hartmann, Tel. +497431102148.